Privacy Policy
  1. Introduction
  2. This Privacy Policy explains what personal data we collect, how we use and protect it, and your rights. Data controller: OXYGEN LLC, registered in Dubai, United Arab Emirates. By visiting or using our website and/or booking services at our massage salon, you agree to this Policy.
  3. Definitions
  • “We”, “us”, “OXYGEN LLC” — OXYGEN LLC, the owner and operator of the website https://oxygenbalinese.com/.
  • “You”, “Client”, “User” — any person using the website or booking salon services.
  • “Personal data” — any information relating to an identified or identifiable natural person.
  1. Personal data we collect
  2. We may collect and process the following personal data:
  • Contact details: full name, phone number, email address.
  • Booking information: preferred date/time, selected services, notes.
  • Payment information: data necessary to process payments (if collected directly); when payments are processed via third-party gateways, payment data may be handled by the payment provider.
  • Health-related information: information you provide about medical conditions, contraindications, allergies, etc., relevant to massage services.
  • Technical data: IP address, browser and device information, cookies and similar technologies.
  • Other information you provide voluntarily (reviews, forms, questionnaires).
  1. Purposes of processing
  2. We process personal data for the following purposes:
  • Providing massage services and managing appointments.
  • Processing and confirming payments.
  • Communicating with clients (booking confirmations, reminders, responses to inquiries).
  • Ensuring website security and preventing fraud.
  • Improving services, analyzing website usage, and sending marketing communications with your consent.
  • Complying with legal and regulatory obligations.
  1. Legal bases for processing
  2. Our legal bases for processing include:
  • Performance of a contract (for booking and providing services).
  • Compliance with legal obligations.
  • Legitimate interests (for example, security, fraud prevention, improving our service).
  • Consent (for marketing communications and other optional processing), which you may withdraw at any time.
  1. Sharing data with third parties
  2. We may share personal data with:
  • Service providers (payment processors, hosting providers, CRM, SMS/email providers, analytics services).
  • Third-party professionals and contractors engaged to support salon operations.
  • Authorities when required by law or to protect our legal rights.
  • Potential buyers or partners in the event of a business sale, merger, or reorganization.
  • We require third parties to protect personal data and limit processing to necessary purposes.
  1. International transfers
  2. OXYGEN LLC is based in Dubai, and some service providers (hosting, payments, analytics) may operate outside the UAE. Where data is transferred internationally, we take steps to ensure an adequate level of protection.
  3. Cookies and similar technologies
  4. Our website uses cookies and similar technologies for site functionality, remembering user preferences, analytics, and marketing. You can manage cookie settings in your browser; disabling certain cookies may affect site functionality.
  5. Data security
  6. We implement technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction (e.g., encryption, access controls, security reviews, staff training). However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
  7. Data retention
  8. We retain personal data only as long as necessary to fulfill the purposes set out in this Policy or to meet legal obligations. After that period, data will be deleted or anonymized.
  9. Your rights
  10. Depending on applicable law, you may have rights to:
  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data where no legal reason exists to retain it.
  • Request restriction of processing.
  • Object to processing for certain purposes (e.g., direct marketing).
  • Request portability of your data where applicable.
  • Withdraw consent at any time (withdrawal does not affect processing that occurred before the withdrawal).
  • To exercise these rights, contact us using the details below.
  1. Special categories of personal data (health data)
  2. If you provide health-related information (e.g., contraindications), we process such data with additional care and only to the extent necessary to provide safe services. Processing of health data is carried out based on your explicit consent or another lawful basis where applicable.
  3. Children and minors
  4. Our services are intended for adults. We do not knowingly collect personal data of children under 16. If you believe we have collected data about a child without parental consent, contact us and we will delete it.
  5. Changes to this Policy
  6. We may update this Policy from time to time. Material changes will be communicated via the website or other means. The Policy’s “Last updated” date will indicate the most recent revision.
  7. Contact information
  8. For questions about this Policy or to exercise your rights, contact OXYGEN LLC:
  • Whatsapp: 971585993060
  1. Additional information for residents of certain jurisdictions
  2. If you are located in a jurisdiction with specific data protection laws (for example, the EU), you may have additional rights and protections. We comply with applicable legal requirements and can provide further details upon request.
We bring authentic Balinese spa treatments to your home. Personalized care to relax, restore, and rejuvenate.
Privacy Policy